"Your online concerts have been one of the pleasures of lockdown!"
OUR NEXT ONLINE CONCERT:
Saturday 17th Oct 2020, 7pm (BST)
We're really confident our online concerts will go-off without a hitch - but if for any reason we can't broadcast in full, we'll refund your eTicket. Simple as that! Read our FAQS for more info!
FULL HD, ADAPTIVE STREAMING
WATCH LIVE WITH THE COMMUNITY ON THE 17TH OR USE YOUR e-TICKET TO ACCESS THE CONCERT 'AS-LIVE' FOR 7 DAYS AFTER BROADCAST!
Our last online concert celebrated the 'Great Outdoors' - and we really hope you enjoyed watching it as much as we enjoyed putting it together! It was by far and away the most ambitious online concert we'd attempted to date, and it left us wondering...'where do you go from here? What can you do that's different?!'.
Well how about this:
For our 6th online concert, we'll be taking you to the most beautiful indoor space. St Nicholas' Church in Studland is nearly 1000 years old and boasts some of the most fantastic acoustics we've ever experienced. Not only that...it's an absolutely stunning building to look at as well.
We'll be filming this concert a little way in advance and broadcasting 'as live' on the 17th. The church is so isolated, there's absolutely no mobile signal, which ruled out a live broadcast. The benefit of doing things this way is that rather than one camera, we'll be bringing SEVEN so that we can bring you this building in all it's ancient, candlelit glory.
And not only that...after the concert, we'll be hosting a live Q&A from Ninebarrow HQ...so get your thinking caps on! We'll be asking you to submit your questions soon!
How does the e-Ticket system work?
A 'household e-Ticket' will allow you and anyone in your household to watch the concert live on their phone, tablet, laptop or compatible Smart TV, or to catch-up at any point 7 days after the original broadcast so that if you're not able to join us on the night or heaven forbid, your internet goes down, you'll still be able to enjoy the full show.
Once you've purchased an e-Ticket, we'll email you an access code and a link to a webpage on which you'll be able to watch the concert when it goes live. We'll also send you detailed 'how-to' guides on things like 'How you can watch on your smart TV'. If you've joined us for one of our previous concerts - the experience will be very similar.
Why are there two tiers of e-Ticket?
As you can imagine, we've given a great deal of thought to how we can go about doing this. Moving to a slightly different way of working, when people are used to something else is always going to take a bit of adjusting to.
Our ticket prices in the 'offline' world start at £12.50. We know that a significant proportion of people who tune-in to our concerts online are doing so with at least one other person in their household, and it's for this reason that we've decided that £25 is a reasonable e-ticket price to charge per household.
But we're also very aware that there are people out there who may be watching on their own or that there may be households on lower incomes because of the pandemic. For this reason, we've created a 'Single/Concession e-Ticket' and it's available for anyone who falls into either of those categories, for whatever reason.
If you've got any questions on the new system - please just give us a shout and we'll be very happy to help.
Lots of love,
A few people have asked if they can still make donations for our previous four livestreams, so we've added a button below to allow that. Thank you, guys!
I've not seen Ninebarrow before...will the quality really be as good as they're suggesting?
In short...yes! It absolutely will. 😊 We've invested a significant amount of money in the equipment needed to broadcast our concerts at the highest possible quality and we've also invested thousands of hours (literally!) mastering how to use it all. We've been thrilled by how many positive comments we've had about the quality of our concerts - and not an inconsiderable number of people have told us that our streams are the highest quality they've seen broadcast online. Don't take our word for it though! Have a look below at a little selection of footage from our July concert:
Which platforms will the concert be broadcasting on?
We'll be broadcasting on our website platform and also on YouTube. Please note, our concerts won't be available to watch on Facebook anymore, as sadly, the platform doesn't offer the ability to broadcast private videos. However, for people who want to chat with other members of the Facebook 'Barrow Bods Group' during the show, we'll be starting a chat thread on the day for anyone who wants to interact in that way.
What's the best way to watch?
Our website. No doubt about it. It's the 'pure' broadcast, in full HD and it's entirely unadulterated. The quality through YouTube is also pretty decent, but because they 're-encode' the stream into their own format, it does suffer a little degradation, particularly with moving footage.
What happens if my internet is slow?
Oh, the joys of rural broadband! The good news here is that our streaming will adapt to the speed of your internet connection. The higher your speed - the higher the quality you'll receive. But we've set this up so that even relatively slow connections should be able to watch in good quality. The stream will always prioritise the audio too, so the quality of that should never suffer. We'd suggest if your connection is a bit slow that you tune in using our YouTube option. It'll offer the best stream for slower connections. Our website will be offering the very highest quality.
What happens if my internet goes down mid concert?
All of our concerts will be available after the live broadcast for a full week. If you have any issues during the show...your internet goes down...there's a power cut...no problems. You'll be able to access the entire concert on another day.
What happens if Ninebarrow's internet goes-down mid concert?
We've invested in an ultra fast, fibre-optic connection to make sure that we've got the best possible chance of having no hiccups. But we've also invested in a backup internet connection that utilises the 4G mobile network. If our internet goes down, we'll switch to the backup and be up and running again in no time!
But what if Ninebarrow have a complete disaster...like a power cut?
Sometimes there are just scenarios where you have to accept: the game is up. In the same way that if we get ill - we're just not able to perform. In an instance like this, we'd reschedule the show for a subsequent date, and obviously, if for any reason you weren't able to make that or weren't happy with the re-arrangements - we'd offer you a full refund.
What if I I'm busy during the live show?
Not a problem! We really love it when people join us live - the atmosphere with the rest of our online community commenting and interacting with one another is just really lovely. But equally...you can enjoy the show at any time 7 days after broadcast. And what's more...you can still see all the comments that were made during the original broadcast if you want! Or you can just turn them off!
If we're in one household, can we watch on more than one device at the same time?
Yes - no problem at all. Assuming your internet connection can cope!
Can I watch the concert more than once?
You certainly can! You'll be able to watch as many times as you like during the week that the concert is available online.
What if it rains for your outdoor performance?
We've got some pretty solid wet-weather contingencies in place...so it'd have to be biblically wet and blowing an absolute gale to stop us going ahead. If the worst happened...we've got a back-up date at the ready and we'd let everyone know about that in good time.