"Your online concerts have been one of the pleasures of lockdown!"
When's our next online concert? 👇
Sat 27th November @ 7pm GMT
Wandering Minstrels: The Concert
WATCH SOME HIGHLIGHTS FROM OUR LAST CONCERT!
Prepare yourself for a concert unlike anything you'll have experienced before, as we done our walking shoes and take you on a magical mystery tour of Dorset and beyond with our most ambitious concert yet! 14 songs, performed live in 14 different stunning, outdoor locations.
No artificial reverbs. No digital bells and whistled. Just us, the landscape and you!
e-Tickets on sale soon!
If you don't enjoy the concert or can't get the tech to work, we'll refund your ticket. Simple as that, no questions asked.
FULL HD, ADAPTIVE STREAMING
HELP & FAQS
I've not seen Ninebarrow before...will the quality really be as good as they're suggesting?
In short...yes! It absolutely will. 😊 We've invested a significant amount of money in the equipment needed to broadcast our concerts at the highest possible quality and we've also invested thousands of hours (literally!) mastering how to use it all. We've been thrilled by how many positive comments we've had about the quality of our concerts - and not an inconsiderable number of people have told us that our streams are the highest quality they've seen broadcast online. Don't take our word for it though! Have a little peak at our December concert and judge for yourself!
How does the e-Ticket system work?
An e-Ticket' will allow you and anyone in your household to watch the concert live on their phone, tablet, laptop or compatible Smart TV, or to catch-up at any point 7 days after the original broadcast so that if you're not able to join us on the night or heaven forbid, your internet goes down, you'll still be able to enjoy the full show.
Once you've purchased an e-Ticket, we'll email you an access code and a link to a webpage on which you'll be able to watch the concert when it goes live. We'll also send you detailed 'how-to' guides on things like 'How you can watch on your smart TV'. If you've joined us for one of our previous concerts - the experience will be very similar.
e-Ticket Pricing and why two tiers?
As you can imagine, we've given a great deal of thought to how we can go about doing this because it's such a new way of operating for everyone.
In the 'offline world', tickets for our duo concerts start at £12.50. Because we know that a significant proportion of people who tune-in to our concerts online are doing so with at least one other person in their household, and it's for this reason that we decided that £25 was a reasonable e-ticket price to charge per household.
But we're also very aware that there are people out there who may be watching on their own or that there may be households on lower incomes because of the pandemic. For this reason, we've created a 'Single/Concession e-Ticket' and it's available for anyone who falls into either of those categories, for whatever reason.
Which platforms will the concert be broadcasting on?
We'll be broadcasting the concert via YouTube and via Livestream.com.
What's the best way to watch?
Both options above will offer a really high quality feed. We'd advise using YouTube unless you've got a reason that you can't. The YouTube feed adapts to the speed of your broadband very quickly which means even with a slower connection, you should get a smooth broadcast.
What happens if my internet is slow?
Oh, the joys of rural broadband! The good news here is that our streaming will adapt to the speed of your internet connection. The higher your speed - the higher the quality you'll receive. But we've set this up so that even relatively slow connections should be able to watch in good quality. The stream will always prioritise the audio too, so the quality of that should never suffer. We'd suggest if your connection is a bit slow that you tune in using our YouTube option. It'll offer the best stream for slower connections. Our website will be offering the very highest quality.
What happens if my internet goes down mid concert?
All of our concerts will be available after the live broadcast for a full week. If you have any issues during the show...your internet goes down...there's a power cut...no problems. You'll be able to access the entire concert on another day.
What happens if Ninebarrow's internet goes-down mid concert?
We've invested in an ultra-fast leased line, which means we have a dedicated internet connection that we don't have to share with anyone else and this is to make sure that we've got the best possible chance of having no hiccups. But we've also invested in a backup internet connection that utilises the 4G mobile network. If our internet goes down, we'll switch to the backup and be up and running again in no time!
But what if Ninebarrow have a complete disaster...like a power cut?
Sometimes there are just scenarios where you have to accept: the game is up. In the same way that if we get ill - we're just not able to perform. In an instance like this, we'd reschedule the show for a subsequent date, and obviously, if for any reason you weren't able to make that or weren't happy with the re-arrangements - we'd offer you a full refund.
What if I I'm busy during the live show?
Not a problem! We really love it when people join us live - the atmosphere with the rest of our online community commenting and interacting with one another is just really lovely. But equally...you can enjoy the show at any time 7 days after broadcast. And what's more...you can still see all the comments that were made during the original broadcast if you want! Or you can just turn them off!
If we're in one household, can we watch on more than one device at the same time?
Yes - no problem at all. Assuming your internet connection can cope!
Can I watch the concert more than once?
You certainly can! You'll be able to watch as many times as you like during the week that the concert is available online.